Shipping policy

If the item you order is in-stock, we usually ship within 2 business days, this can vary depending on order volume. All orders will include online tracking, please wait up to 48 hours for the tracking number to update on the courier's website. If you do not receive an email with a shipping notice and tracking number, please check your spam folder or search in your inbox for “PuzzledGamer”. 

Please note, all delivery windows are estimates, as couriers can be impacted by delays. We are not responsible for carrier delays.

Please ensure you have the correct shipping address prior to checking out. Our system is automated and we will be unable to make any changes after an order has been placed. Thank you.

*We may require a signature upon delivery for high value orders